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COVID-19 Clinic Procedures

In order to ensure a safe environment for everyone in our clinics, we have implemented a set of procedures for clients and parents to follow when visiting. We would kindly ask that you read and follow the procedures below and help everyone keep safe. Thank You.

COVID-19 Procedures for attending the clinic for an Assessment

  • All clients are asked to come in to the clinic at their appointment time as the waiting room will not be used at present. If you arrive early, please wait in your car until your appointed time.
  • On entering the building, both the client and their parent/caregiver will be asked to sanitise their hands.
  • We ask that only one parent/caregiver accompany their child to the appointment.
  • Where possible, we ask that the child come down to the appointment independently and that their parent would wait in the car.
  • If a parent must attend the appointment, it is essential that they bring and wear a mask.
  • If the child attends independently, we will ring once the appointment is finished so you can come in and collect your child.
  • The clinician will be wearing a clear face shield during the appointment.
  • All equipment will be disinfected before and after each appointment.
  • To minimise the sharing of equipment, we ask that for OT assessments, you would bring a pencil, scissors, black and red pen in a zip lock bag for your child to use.

COVID-19 Procedures for attending the clinic for Treatment

  • Please do not attend the clinic if:
    • You or your child has tested positive for Covid-19 and are not symptom free for more than 14 days.
    • You have been in close contact with someone who has been diagnosed with Covid-19 in the last 14 days.
    • You or your child, or someone living in your home, are experiencing symptoms of Covid-19 such as a cough, high temperature or shortness of breath.
    • You or your child has travelled abroad in the past 14 days.
    • Appointments can be rescheduled via the phone.
  • As we are trying to limit the number of people coming into the clinic throughout the day, we request that only one parent/caregiver is to attend with each child booked in. No other siblings to attend the appointment.
  • Please wait in your car until your appointment time. If you see that there is another family in the first entrance area, please wait until they have come in/out of the clinic before you enter.
  • We are requesting that you wash/sanitise your hands and your child’s hands when entering the clinic. We will sanitise hands during the intervention session if required and will also request that you sanitise your and your child’s hands at the end of the therapy session.
  • Your child’s therapist will meet you in the reception area and take your child (and you if you are staying for the session) through to the allocated therapy room. Your child’s therapist will be wearing a clear face shield for the duration of the intervention session.
  • As healthcare is an essential service, your child’s therapist may be closer than the current 2m guidelines and/or be in direct contact with your child during the therapy session. This is necessary in order to provide intervention and we aim to reduce the risks by ensuring our therapists’ practice good hand hygiene and respiratory etiquette and wear face shields for the duration of the intervention session. Our therapists will also be changing their clothing regularly during the day to help reduce the risk of cross contamination.  
  • We are requesting that all adults coming into the clinic wear appropriately fitting face coverings. We will be requesting that if a parent is remaining in the room for the therapy session that they wear their face covering throughout the session and ensure that both their nose and mouth are covered at all times. Parents will also be requested to socially distance from the therapist during the session.
  • We are requesting that you bring a clean pair of socks for your child to change into at the beginning of the therapy session. Shoes will not be permitted to be worn in the therapy rooms. We are also requesting that you bring a clean bedsheet with you to your child’s therapy session. This will be used to cover the swings to ensure we can continue to use a variety of pieces of equipment in the session while reducing the risk of cross-contamination.
  • We have had to change our appointment schedule in order to allow for additional time between sessions for cleaning and disinfecting as well as staggering appointments to reduce the number of people in the clinic at any given time. ALL therapy sessions will therefore now be slightly reduced in time to allow for additional cleaning. In order to minimise contact time in the clinic we are asking parents to make payments by card over the phone wherever possible.  Receipts will be issued via email.

Thank you for your co-operation at this time in helping to make the clinic a safe environment for all.

The Sunflower Clinic Team

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